Privacy Policy

We collect several types of information to provide and improve our services:

Personal Information: When you create an account, we collect your name, email address, and password. If you subscribe to a paid plan, we collect billing information through our payment processor Stripe, including credit card details (which are stored securely by Stripe, not by us).

Content You Upload: We collect and store any content you upload to our platform, including videos, images, audio files, and any other media you provide for AI processing. This content is stored securely and used solely to provide our AI services.

Usage Information: We automatically collect information about how you use our services, including the features you access, the time and duration of your sessions, and your interactions with our platform.

Device Information: We collect information about the device you use to access our services, including your IP address, browser type, operating system, and device identifiers.

Cookies and Tracking Technologies: We use cookies and similar tracking technologies to track activity on our platform and hold certain information. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent.

If you are located in the European Economic Area (EEA), the General Data Protection Regulation (GDPR) applies to the processing of your personal information.

Legal Basis for Processing: We process your personal information based on the following legal bases: - Contractual Necessity: To perform our contract with you (providing our services) - Legitimate Interests: To improve our services, prevent fraud, and ensure security - Consent: Where you have given explicit consent (e.g., marketing communications) - Legal Obligation: To comply with applicable laws and regulations

Data Protection Officer: For GDPR-related inquiries, you can contact us at the address provided in the "Contact Us" section.

Supervisory Authority: You have the right to lodge a complaint with your local data protection authority if you believe we have violated your privacy rights.

If you are a California resident, the California Consumer Privacy Act (CCPA) provides you with additional rights:

Right to Know: You have the right to know what personal information we collect, use, disclose, and sell.

Right to Delete: You have the right to request deletion of your personal information.

Right to Opt-Out: You have the right to opt-out of the sale of personal information (we do not sell personal information).

Non-Discrimination: We will not discriminate against you for exercising your privacy rights.

To exercise these rights, please contact us using the information provided in the "Contact Us" section. We will verify your identity before processing your request.

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date at the top of this policy.

We will also notify you via email and/or a prominent notice on our platform if the changes are material. You are advised to review this Privacy Policy periodically for any changes.

Your continued use of our services after any changes to this Privacy Policy constitutes acceptance of those changes.

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:

Email: privacy@obvio.ai Address: [Your Company Address]

We are committed to addressing your privacy concerns and will respond to your inquiry as soon as possible, typically within 30 days.

We use the information we collect for various purposes:

Service Provision: To provide, maintain, and improve our AI services, including video generation, image creation, avatar creation, and translation services.

Payment Processing: To process your payments, manage your subscription, and handle billing inquiries through our payment processor Stripe.

Communication: To send you service-related notifications, updates about our platform, respond to your inquiries, and provide customer support.

Analytics and Improvement: To analyze usage patterns, understand how our services are used, and improve our platform's functionality, performance, and user experience.

Security and Fraud Prevention: To detect, prevent, and address technical issues, security threats, and fraudulent activity.

Legal Compliance: To comply with legal obligations, enforce our terms of service, and protect our rights and the rights of our users.

We implement comprehensive technical and organizational security measures to protect your personal information:

Encryption: We use industry-standard encryption (SSL/TLS) to protect data in transit between your device and our servers. Data at rest is also encrypted using secure encryption methods.

Access Controls: We limit access to your personal information to employees, contractors, and agents who need to know that information to process it on our behalf. They are subject to strict confidentiality obligations.

Secure Infrastructure: Our services are hosted on secure cloud infrastructure with regular security audits and monitoring.

Regular Updates: We regularly update our security practices and systems to address emerging threats and vulnerabilities.

Incident Response: In the event of a data breach, we have procedures in place to promptly notify affected users and relevant authorities as required by law.

However, please note that no method of transmission over the Internet or electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your personal information, we cannot guarantee absolute security.

We do not sell your personal information. We may share your information in the following circumstances:

Service Providers: We share information with trusted third-party service providers who perform services on our behalf, such as payment processing (Stripe), cloud hosting (Supabase), AI model providers, and analytics services. These providers are contractually obligated to protect your information and use it only for the purposes we specify.

Business Transfers: If we are involved in a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction. We will notify you of any such change in ownership or control.

Legal Requirements: We may disclose your information if required to do so by law or in response to valid requests by public authorities (e.g., a court or government agency).

Protection of Rights: We may disclose information when we believe in good faith that disclosure is necessary to protect our rights, protect your safety or the safety of others, investigate fraud, or respond to a government request.

With Your Consent: We may share your information with your explicit consent or at your direction.

We use cookies and similar tracking technologies to track activity on our platform and store certain information. Cookies are small data files stored on your device.

Types of Cookies We Use: - Essential Cookies: Required for the platform to function properly (e.g., authentication, session management) - Analytics Cookies: Help us understand how visitors interact with our platform - Preference Cookies: Remember your settings and preferences - Marketing Cookies: Used to deliver relevant advertisements (if applicable)

Your Cookie Choices: Most web browsers automatically accept cookies, but you can usually modify your browser settings to decline cookies if you prefer. However, this may prevent you from taking full advantage of our platform's features.

You can learn more about cookies and how to manage them at www.allaboutcookies.org.

We retain your personal information for as long as necessary to fulfill the purposes outlined in this privacy policy, unless a longer retention period is required or permitted by law.

Account Information: We retain your account information for as long as your account is active or as needed to provide you services. If you delete your account, we will delete or anonymize your personal information within 30 days, except where we are required to retain it for legal purposes.

Content: Content you upload to our platform is retained for as long as your account is active. You can delete your content at any time through your account settings.

Billing Information: We retain billing records as required by law for tax and accounting purposes, typically for 7 years.

Usage Data: We retain aggregated and anonymized usage data indefinitely for analytics and service improvement purposes.

Your information may be transferred to and maintained on computers located outside of your state, province, country, or other governmental jurisdiction where data protection laws may differ from those in your jurisdiction.

If you are located outside the United States and choose to provide information to us, please note that we transfer the data, including personal information, to the United States and process it there.

We ensure that appropriate safeguards are in place to protect your personal information in accordance with this privacy policy, including: - Standard contractual clauses approved by relevant data protection authorities - Compliance with applicable data protection laws (e.g., GDPR for EU users) - Regular security assessments of our data processing practices

Our services are not intended for individuals under the age of 18 (or the age of majority in your jurisdiction). We do not knowingly collect personal information from children under 18.

If you are a parent or guardian and believe that your child has provided us with personal information, please contact us immediately. If we become aware that we have collected personal information from a child under 18 without verification of parental consent, we will take steps to delete that information from our servers.

Depending on your location, you may have certain rights regarding your personal information:

Access: You have the right to request access to the personal information we hold about you.

Rectification: You have the right to request correction of inaccurate or incomplete personal information.

Erasure: You have the right to request deletion of your personal information ("right to be forgotten").

Data Portability: You have the right to receive your personal information in a structured, commonly used, and machine-readable format.

Objection: You have the right to object to processing of your personal information in certain circumstances.

Restriction: You have the right to request restriction of processing of your personal information.

Withdraw Consent: Where we rely on your consent, you have the right to withdraw it at any time.

Opt-Out: You can opt out of marketing communications by clicking the unsubscribe link in our emails or adjusting your account settings.

To exercise these rights, please contact us using the information provided in the "Contact Us" section below. We will respond to your request within 30 days.